Privacy Policy

1. Introduction

Journey Saga ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, address, phone number, and email address
• Driver's license information and credit history
• Employment and income information
• Vehicle preferences and purchasing history
• Payment and financial information
• Insurance information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our vehicle leasing and purchase services
• To process applications and complete transactions
• To communicate with you about our services and offers
• To conduct credit checks and verify information
• To comply with legal and regulatory requirements
• To prevent fraud and ensure security
• To analyze website usage and improve user experience
• To send newsletters and marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Credit reporting and financial services
• Vehicle history and registration services
• Insurance companies
• IT and website maintenance services
• Marketing and communication services

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our terms and conditions

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data transmission
• Secure storage systems with access controls
• Regular security assessments and updates
• Employee training on data protection
• Monitoring for unauthorized access

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

7. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Withdraw consent for marketing communications
• File a complaint with privacy authorities

To exercise these rights, please contact us using the information provided below.

8. Retention of Information

We retain your personal information for as long as necessary to:

• Provide our services and fulfill our obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Protect our legitimate business interests

When information is no longer needed, we securely dispose of it according to our data retention policies.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications for material changes
• Providing notice through our services

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

13. Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from this policy will be subject to the jurisdiction of the courts of Ontario.